Ben conducts research across the fields of interaction design, human-computer interaction, participatory design and design studies. He's interested in the human aspects of technology design and use, and methods for studying and involving people in design processes. He has worked in a range of design domains with various industry partners: audiology (Oticon), diabetes care (Novo Nordisk), domestic Internet of Things devices, industrial components (Danfoss), passport processing (DFAT), primary school educational interventions, remote mental health services, toys and play (Lego Group, Kompan), indoor climate (Velux), workplace safety (WorkCover Qld), and emergency first response.